After a full summer of planning, our HTS + ClarkRN team led the first 2 of 16 planned Workflow Workshops at the Children’s Hospital of Richmond at VCU (CHoR). To set a solid foundation of workflows and assumptions to build on, we focused on two main topics: access and people flow into the building & supply distribution and waste collection. This will provide our VCU Health partners the foundational information they need to continue building out the 14 workflow topics being tackled in the next 12 months. Our team is thrilled to be producing our first set of operational planning tools that facilitate discussions to identify opportunities for improvement, mitigate gaps, and create action items to track the work needing to be completed.

Moving forward, these tools and documents will serve as training materials for the CHoR teams as they progress toward the opening of their New Children’s Tower in Spring 2023. Placing an importance on operational planning early in the construction process of a new hospital allows an organization to better plan and integrate the physical space, technologies, and operating assumptions needed to provide the best environment for patients, families, and staff.

For now, we are looking forward to the next two Workshops happening later this October with our amazing partners at CHoR!