Going through the Department of Health regulatory survey is a critical prerequisite for a healthcare facility to open its doors and provide care.  The survey promotes quality of care in hospitals, verifies compliance with State regulations, and ensures a program-wide consistency in the hospital’s survey methodology.  It is the culmination of months of planning, training, workflow sessions, Day in the Life events, and mock surveys.

Although HTS does not interact with the Department of Health surveyors, an HTS experienced regulatory resource can guide and prepare staff for the licensing survey as well as the mock survey.  Our licensing specialist provides sample narratives that can be used to practice and strengthen the staff’s knowledge of State regulations.  On the day of the survey, our specialist can also support the Licensing Command Center.

The HTS model of providing real-time support during critical milestones such as regulatory surveys has led to the successful licensure of over 30 client facilities on their first attempt.  We look forward to assisting our clients accomplish this important milestone and move closer to the opening of their new facility.