“The single biggest problem with communication is the illusion that it has taken place.”
George Bernard Shaw
Transparency. Consistency. Understanding. These are all words used to express the goals of successful communication. The ability to communicate effectively is a skill that employers value and often list as an essential job requirement. Poor communication skills can be frustrating and costly for a business. In 2014, The National Association of Colleges and Employers (NACE), a Pennsylvania-based non-profit group that links college career placement offices with employers, ran a survey on skills that hiring managers will look for from the Class of 2015. From this batch of companies that included Chevron and IBM, the ability to communicate with people, both internally and externally, was ranked third. How then does one become a great communicator?