TMMC Workflow Team 2 20130926

As hospital staff prepare to move into a new facility, they need to review their current state workflows, develop their future state workflows, then determine which gaps need to be addressed within and outside of their respective departments.  Once these gaps are identified and work plans are created to address any people, policy, training, space, equipment, and other issues, working to create interdisciplinary scenarios from the future state workflows is the next crucial step to preparing staff to work in their new space.

As the scenarios are written, staff need to focus on the most common workflow they will experience on a daily basis to ensure their patients are taken care of in a calm, efficient, and safe manner on move day and beyond.  Next, staff must focus on high risk workflows such as patient emergencies, power outages, fire and life safety issues, and evacuations to validate all staff are comfortable and know how to act in stressful situations.  After all the steps of the scenarios are complete, expected outcomes are written for each situation to ensure goals are met each step of the way.  If the healthcare facility plans these steps correctly, addresses potential gaps and risks, and methodically completes the Day in the Life Dress Rehearsal sessions, the People Readiness goals of preparing to safely move into the new facility will be met.